Got questions? We’ve got answers. Here’s everything you need to know about shopping Denim Tears with us.
Are your Denim Tears products authentic?
Yes. All of our products are 100% authentic and sourced from verified suppliers. We do not sell fakes, replicas, or unauthorized versions.
Where are you based?
We are proudly based in the United States and ship domestically from our U.S. warehouse.
Do you ship internationally?
Currently, we only ship within the United States. Stay tuned — we’re working on expanding to international customers soon.
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–7 business days, depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to follow your package in real time.
What is your return policy?
We accept returns within 14 days of delivery for unworn, unused items in their original condition. Please review our full Return Policy for more details.
Do you restock sold-out items?
Restocks vary based on availability. Follow us on social media or subscribe to our newsletter for restock alerts and new drops.
Can I cancel or change my order after placing it?
If your order hasn’t been shipped yet, we can help make changes. Please contact our customer support team as soon as possible.
How do I know what size to order?
We include a detailed Denim Tears size chart on all product pages to help you find the perfect fit. If you’re unsure, feel free to contact us for sizing advice.